HSC Associates Heating & AC

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Reviews

• Emin Gün Sirer

  Aug, 21 2018
  ★ ☆ ☆ ☆ ☆
  Stay away from HSC at all costs.
  
  We called them in for routine maintenance on a Buderus 142. They sent two technicians who did not seem familiar with the unit. Not only did they leave the unit with the air intake assembled upside down, but the unit has been sporadically failing to light up ever since the "routine maintenance" visit. Repeated service visits did not yield any progress in diagnosing the problem. They are unable to do even basic things, such as returning messages left with their answering service, that would be required of a company working on heating systems.
  
  A call to Buderus revealed that Buderus itself does not consider HSC to be certified to service Buderus equipment.
  
  This company has made it abundantly clear to me that they lack competent technicians, professionalism and proper follow through. If you want to have heat during the Ithaca winters, I suggest seeking another company.
  

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